Waitlisted clients are auto enrolled into class up if a spot becomes available. You will be notified with a push notification from the app or can check your class status in the Member Portal with a browser.
If you're in SF, NYC, West Hollywood, Chicago, DC or Philly, you can be added into class up to 12 hours prior to the class start time. We can only hold the spot if we're able to reach you; otherwise, we will release it to the next client on the waitlist. That said, we always encourage waitlisted clients to come to the studio, as we are often able to get clients in on a walk-in basis.
Note: all other locations have a 2-hour waitlist time frame and you can be added into class up to 2 hours prior to class start!